Shipping & Returns

Shipping Policy

All orders ship within 3 to 7 days.  Our custom-made 72" mill kits may take up to 14 days to ship.  We make every effort to carry an inventory of our products, but some products are built to order.  In the event that we do not have something you ordered available, you will be contacted by email. 

Return & Exchange Policy

If you would like to return a product, please contact us prior to shipping.  No returns on custom made chain and custom made chainsaw mills.

Customers are responsible for the following on returns:

Return shipping costs

The Original shipping cost

A 15% restocking fee

Original Credit card fees on the order.

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Any unused non-custom built item is able to be returned. If you have used an item, please contact us to determine whether we can accept it as a return.

If you are having trouble with a product, please contact us and we can help! There are many times when a simple conversation will resolve your issue.  If you need to send your product in for repair, you are responsible for the shipping return costs (one way) and we will ship your repaired product back to you at our cost.